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SHIPPING & RETURN POLICY

SHIPPING & DELIVERY:

All orders placed on ASHTON ERAMYA are shipped via our e-parcel courier partner, AUS POST.

For orders placed within Australia, ASHTON ERAMYA offers the following services available upon checkout:

  1. STANDARD POST ($10.00) – 2-5 Business Days*
  2. EXPRESS POST ($15.00) – 1-2 Business Days*

*Please note, the delivery times as stated above are as estimated through AUS POST. Rural and remote areas may expect delays in shipping schedules.

All orders placed come with relevant tracking information upon shipment and may require a signature upon delivery.

We try our best to ensure all orders are dispatched on the same day however do recommend placing your order before 3PM AEST to ensure same-day delivery. Orders placed after this time or on weekends, public holidays will be dispatched on the next business day. Note, during peak times and sale periods we may experience slight delays in our scheduled shipping times.

Unfortunately we do not take responsibility for the routes and delivery times directed by AUS POST. We recommend staying updated with relevant tracking information provided prior to dispatch.

For international orders elsewhere, ASHTON ERAMYA offers the following services upon checkout:

  1. STANDARD SHIPPING ($50.00) – 5-12 Business Days*

*Please note, the delivery times as stated above are as estimated through AUS POST. Rural and remote areas may expect delays in shipping schedules. Depending on your government policies, customers may experience tax, duties and/or custom fees upon arrival of orders placed.

RETURN POLICY:

ASHTON ERAMYA does not offer refunds, exchanges and/or store credits as all products purchased are final sale unless stated otherwise.